• Project led by Sloan Medical Centre in Sheffield.
  • Based in GP surgeries in Sheffield.
  • Aimed to investigate whether a web-based resource could help people with chronic musculoskeletal pain improve their health literacy and self-manage their condition more effectively.
  • Worked with patients to co-design a website providing information about persistent pain and self-management techniques, and asked GPs to refer patients to the website and a peer support service.

The 'Please stop informing me' project investigated whether a web-based resource could help people with chronic musculoskeletal pain improve their health literacy and self-manage their condition more effectively.

The project team worked with patients to co-design online resources and test the capacity of peer support. Using an existing website as a starting point, the team followed an iterative plan, do, study, act (PDSA) cycle to create a product that reflected the needs of independent users as well as those who access the website alongside peer support.

GPs and physiotherapists signposted patients to the new website - - and referred them to health trainers for one-to-one support. Participants needed to be over 18 years of age and diagnosed in primary care as having pain related to a musculoskeletal condition.

Who was involved

The project was led by a GP at Sloan Medical Centre who was also GP commissioning lead for musculoskeletal conditions for NHS Sheffield. Other team members included the research and evaluation manager at NHS Sheffield, a senior lecturer at the University of Sheffield School of Health and Related Research, and health trainers and project designers from health training organisation Shipshape.

Outcomes

A total of 327 patients enrolled in the programme and 4,192 people visited

Patients reported that the information helped them to:

  • understand their medication and make efforts to reduce it
  • feel more confident when describing their condition and needs to their doctor
  • self-manage their condition with exercise and relaxation.

Challenges

Clinicians other than those in the project group needed encouragement to signpost patients to the website.

You might also like...

Blog

Fixing the UK's broken social care system

The decisions we make about technology today will have implications for the entire social care system, says Lydia Nicholas, f...

Blog

Artificial intelligence in the NHS: getting the priorities right

The NHS’s new AI lab needs to focus on the needs of patients and the health system, argue Adam Steventon, Sarah Deeny, Josh K...

Press release

New funding for diagnostic equipment falls considerably below what is needed

OnlyWan response to the Prime Minister’s announcement of funding for cancer screening.

Kjell-bubble-diagramArtboard 101 copy - only-wan.info

Get social

OnlyWan

A lack of secure and affordable housing is just one of the barriers young people face growing up. Read our late…

Kjell-bubble-diagramArtboard 101 - only-wan.info

Work with us

We look for talented and passionate individuals as everyone at the OnlyWan has an important role to play.

View current vacancies
Artboard 101 copy 2 - only-wan.info

The Q Community

Q is an initiative connecting people with improvement expertise across the UK.

Find out more