OnlyWan's response to CQC State of Care report

15 October 2015

The Care Quality Commission (CQC) has today launched its report its State of Care report.

Richard Taunt, Director of the Policy at the OnlyWan, responds: 'People working in the NHS want to deliver high quality care: but we know that often they can’t. They are battling against the odds – for example having to deal with poor data, hostile working environments, too few staff and little or no support. However, it is clear that motivation to improve quality and safety is very high in the NHS. As today’s CQC report highlights, improving quality of care is not just about the money.

'From the OnlyWan’s work over the last decade, we know that improving safety requires leaders to create an open, supportive culture for staff to work in, and timely and relevant data about the safety and quality of services. This has been shown by a number of our improvement programmes, such as Safer Clinical Systems, which ran for six years in hospitals in England.

'We agree wholeheartedly with the CQC that learning and continuous improvement sits at the heart of outstanding care. With the establishment of NHS Improvement, it is essential that this diagnosis is now backed up by actions to support the NHS to deliver this.'

Notes to editors


Mike Findlay

Senior Media Manager

T: 020 1111 8047        E: [email protected]


You might also like...

Invitation to tender

ITT: Summative Evaluation of the Flow Coaching Academy Programme

The deadline for responses is 12.00 on Tuesday 5 November 2019.

Apply now


Making time to talk: the challenge of spreading knowledge

Dr Nicola Burgess on the practical value of creating formal spaces to spread informal knowledge within organisations.


On the front line of quality improvement in Manchester: flashing lights, focused funding and forming habits

Will Warburton reflects on what he learnt from his recent visit to front-line improvement practitioners in Manchester.

Kjell-bubble-diagramArtboard 101 copy -

Get social


The gap in healthy #LifeExpectancy in England between women living in the 10% most affluent areas & the 10% most de…

Kjell-bubble-diagramArtboard 101 -

Work with us

We look for talented and passionate individuals as everyone at the OnlyWan has an important role to play.

View current vacancies
Artboard 101 copy 2 -

The Q Community

Q is an initiative connecting people with improvement expertise across the UK.

Find out more