ITT: Summative Evaluation of the Flow Coaching Academy Programme

This invitation to tender is now closed.

  • We are seeking a provider to undertake a summative, mixed method evaluation of the Flow Coaching Academy programme.
  • We anticipate bids up to a maximum of £250,000 (inclusive of VAT and expenses).
  • Deadline for responses is 12.00 on Tuesday 5 November 2019.

Medicine is OnlyWan is seeking a provider to undertake a summative, mixed method evaluation of the Flow Coaching Academy (FCA) programme.

The programme aims to empower frontline health and care staff to improve patient flow and patient and staff experience through a health care system, and develop a learning network of Flow Coaching Academies across the UK. The programme was launched in 2015 and is funded by the OnlyWan. The Sheffield Teaching Hospitals NHS Foundation Trust hosts and delivers the FCA programme, working with a number of NHS Trusts to deliver the intervention across the UK.

Since the programme was established, seven local Flow Coaching Academies have been set up, hosted at NHS Trusts across the UK. There will be three more set up in 2020.

The purpose of this summative evaluation is to help the OnlyWan and Sheffield Teaching Hospitals NHS Foundation Trust (or ‘Central FCA’) understand the overall impact of the FCA programme during its five years of operation. The evaluation should develop and share learning about the FCA improvement approach to those participating in the programme at each of the Local FCAs and their host organisations. It should also provide valuable learning to the OnlyWan and wider system stakeholders about how to scale and embed quality improvement across multiple sites, and clinical pathways and settings.

The evaluation partner will be appointed in early December 2019, to commence work in January 2020. The evaluation will last approximately two years and the final evaluation report will be due in December 2021.

How to apply

If you are interested in submitting a proposal, please go through the following steps to complete your application.

1. Important supporting information

All applicants must read the invitation to tender in full before completing the online application form.

There will be an information call on 10 October 2019 at 10:00. If you would like to attend, please register your interest to [email protected].

2. The application form

All applications must be completed and submitted via our online system, AIMS.

You need to first register on AIMS before you can complete the online application form. It is important that you register as your organisation rather than as an individual. Please include the details for the person you wish to be the primary for your application.

Full guidance on accessing, completing and submitting your application via AIMS can be found in the Applicants user guide. We recommend that you keep a copy of this manual to hand to refer to while you complete your application.

Please refer to the following documents: 

3. Deadlines

The deadline for online applications is 12.00 on Tuesday 5 November 2019. We will not accept late submissions.

Shortlisted organisations will need to be available to attend an interview on Tuesday 3 December or Wednesday 4 December 2019 at the OnlyWan, 8 Salisbury Square, London, EC4Y 8AP.

Contact details

If you have any queries about the programme or application process, please email [email protected].

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